Question 1

Are your products safe to use?

Accepted Answer

Yes. All our products are manufactured in a GMP-certified facility under the supervision of qualified Ayurvedic physicians. Every batch is tested in-house and verified by a third-party NABL-accredited lab.

Question 2

Do I need a prescription?

Accepted Answer

Most of our products are over-the-counter Ayurvedic proprietary medicines and do not require a prescription. A few specialized formulations are marked as 'Prescription Required' on the product page.

Question 3

How long does delivery take?

Accepted Answer

Metro cities: 3–5 business days. Tier-2 and Tier-3 cities: 5–7 business days. Remote areas: 7–10 business days. Free shipping on all prepaid orders above ₹499.

Question 4

What is your return policy?

Accepted Answer

We accept returns within 7 days of delivery for damaged, defective, or wrong products. Opened or used products cannot be returned for hygiene and safety reasons.

Question 5

What payment methods do you accept?

Accepted Answer

We accept UPI (GPay, PhonePe, Paytm), credit and debit cards (Visa, Mastercard, Rupay), net banking, and Cash on Delivery.