Terms of Service

About Shipra

Shipra Ayurvedic Pharmaceuticals is a licensed Ayurvedic pharmaceutical manufacturer operating under the Drugs & Cosmetics Act, 1940. Our products are classified as Ayurvedic proprietary medicines and/or dietary supplements as per applicable AYUSH and FSSAI regulations.

Eligibility

You must be at least 18 years of age to use this website and purchase products. By placing an order, you confirm that you meet this requirement and that the information you provide is accurate and complete.

Product Information

We make reasonable efforts to display accurate product descriptions, ingredient lists, dosage instructions, and images on our website. However:

• Minor variations in colour, packaging design, or label layout may occur between batches.
• Product information on the website is for informational purposes. It is not intended to diagnose, treat, cure, or prevent any disease.
• We recommend consulting a qualified healthcare practitioner before starting any new supplement — especially if you are pregnant, breastfeeding, or on existing medication.

Pricing & Payment

• All prices are listed in Indian Rupees (₹) and are inclusive of applicable GST.
• We reserve the right to change prices at any time without prior notice. The price applicable at the time you place your order will be honoured.
• We accept UPI, credit and debit cards, net banking, and Cash on Delivery (COD) where available.
• All online payments are processed securely through Razorpay. We do not store your card or banking details.

Orders & Acceptance

Placing an order on our website constitutes an offer to purchase. We reserve the right to accept or decline any order at our discretion. An order is considered confirmed only when you receive a shipping confirmation email with tracking details.

We may cancel orders in cases of pricing errors, suspected fraud, stock unavailability, or unserviceable delivery addresses. If a prepaid order is cancelled by us, a full refund will be issued to your original payment method.

Shipping & Delivery

Shipping timelines and charges are detailed in our Shipping Policy. We are not liable for delays caused by courier partners, weather, natural disasters, or government restrictions.

Returns & Refunds

Our return and refund terms are outlined in our Refund & Return Policy. By placing an order, you agree to the conditions stated therein.

User Conduct

When using our website, you agree not to:

• Provide false or misleading information during registration or checkout.
• Use the website for any unlawful, fraudulent, or harmful purpose.
• Attempt to gain unauthorized access to any part of the website, its servers, or databases.
• Scrape, copy, or reproduce website content without written permission.
• Resell our products commercially without prior written authorization from Shipra.

Intellectual Property

All content on this website — including text, images, product names, logos, formulation names, packaging designs, and source code — is the intellectual property of Shipra Ayurvedic Pharmaceuticals unless otherwise stated. Unauthorized reproduction, distribution, modification, or commercial use of any content is strictly prohibited and may result in legal action.

Medical Disclaimer

Our products are Ayurvedic formulations manufactured under license and are not substitutes for professional medical advice, diagnosis, or treatment. Individual results may vary. Always seek the advice of a qualified Ayurvedic practitioner or physician with any questions regarding a medical condition. Do not disregard professional medical advice or delay seeking it because of information provided on this website.

Limitation of Liability

To the fullest extent permitted by Indian law, Shipra Ayurvedic Pharmaceuticals shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our website or products. Our total liability in any matter shall not exceed the amount paid by you for the specific product or order in question.

Indemnification

You agree to indemnify and hold harmless Shipra, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these terms, misuse of our products, or infringement of any third-party rights.

Governing Law & Jurisdiction

These Terms of Service are governed by the laws of the Republic of India. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of the courts in [City], [State], India.

Severability

If any provision of these terms is found to be invalid or unenforceable by a court of law, the remaining provisions shall continue to be valid and enforceable.

Changes to These Terms

We may revise these Terms of Service at any time. Changes take effect immediately upon posting on this page. Your continued use of the website after any changes are posted constitutes acceptance of the revised terms. We recommend reviewing this page periodically.

For any questions about these terms, contact us at:

Shipra Ayurvedic Pharmaceuticals
Email: legal@shipra.in
Phone: +91 9XXX XXX XXX
Address: [Registered Office Address], India